Questions:

1. What advantages does NetPCPhone provide?
2. Those numbers that I dialed does not appear on the User Interface. What can be done to solve this issue?
3. Does my computer need to have a sound card before I can install NetPCPhone?
4. After the installation of my NetPCPhone, all my computer sound are playbacked via the NetPCPhone instead of my speakers.
5. How do I find the other party so that I can make a PC-PC call to him/her?
6. How to make PC-PC calls with NetPCPhone?
7. How to make PC-Phone calls with NetPCPhone?
8. Where can I check on the calling rates?

Questions and Answers

Q : What advantages does NetPCPhone provide?

A : NetPCPhone allows users to make PC-PC calls to other NetPCPhone users for free. We do not charge any connection fee for PC-PC calls. NetPCPhone customers can also make use of InnoSphere network to make PC-Phone calls to over 200 countries at very cheap rates, thus savings lot of money for international calls.

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Q: Those numbers that I dialed does not appear on the User Interface. What can be done to solve this issue?

A: If the dialed numbers do not appear, please close the NetPCPhone software and re-launch it again. If problem persists, then kindly reboot your computer and try again.

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Q: Does my computer need to have a sound card before I can install NetPCPhone?

A: No. NetPCPhone acts like a sound card and hence you do not need to have any soundcards in your computer to use it.

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Q: After the installation of my NetPCPhone, all my computer sound are playbacked via the NetPCPhone instead of my speakers.

A: You need to go to Windows Control Panel and go into Multimedia. Ensure that the preferred playback and recording device is your sound card and not NetPCPhone. If they are set to NetPCPhone, kindly change them to your sound card and save the changed settings.

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Q: How do I find the other party so that I can make a PC-PC call to him/her?

A: There is a search function incorporated inside NetPCPhone software. Simply search by Device Number, Phone Number, Name or email.

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Q: How to make PC-PC calls with NetPCPhone?

A: Each NetPCPhone has their own device number. Simply select PC-PC mode and call the other NetPCPhone's device number to make a call to him/her.

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Q: How to make PC-Phone calls with NetPCPhone?

A: Simply select PC-Phone mode and press <#> to make an outgoing call.

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Q: Where can I check on the calling rates?

A: You may visit InnoSphere International Rates to find out the latest rates for different countries and cities.

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