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Questions:
- How does InfoTalk work?
- Do I need a PC to use InfoTalk?
- What do I need to use InfoTalk?
- What's InnoSphere?
- How can I get an InnoSphere account?
- Can I recharge my InnoSphere account?
- How much do calls cost using InnoSphere?
- Can I call a phone number that does not have InfoTalk and still save money?
- How good is the voice quality? Is it like a regular phone?
- How good is the voice quality? Is it like a regular phone?
- What other features does InfoTalk have?
- Can InfoTalk 7 communicate with earlier versions?
- Can InfoTalk 7 work with my cordless home phone?
- Can InfoTalk 3.0 or InfoTalk V be upgraded to InfoTalk 7?
- Can InfoTalk 7 users call BuddyTalk users?
- Can InfoTalk 7 use InnoSphere?
- What are some of the new features of InfoTalk 7 compared to InfoTalk 3.0?
- How do I make a Talk2Talk call if my InfoTalk is already online?
- How does InfoTalk 7 call quality compare to previous versions?
- Does InfoTalk 7 support any other languages besides English?
- Is InfoTalk 7 the same as InfoTalk V?
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Questions and Answers
Q: How does InfoTalk work?
A: InfoTalk lets you use your normal telephone to make phone calls over the Internet and save money.
InfoTalk 7 lets you call any other InfoTalk 7 user anywhere in the world for just the cost of your
Internet service. Using InfoTalk's patent-pending Talk2Talk ™ feature, no long distance
charges apply whatsoever -- your InfoTalk 7 contacts the other InfoTalk 7, initiates its connection
to the Internet, and automatically completes the connection over the Internet. Both InfoTalk devices
will disconnect the PSTN long distance call and connect to their respective Internet Service Providers.
InfoTalk will then automatically re-establish connection between both parties over the Internet.
For the cost of Internet service for both parties and to establish the connection, InfoTalk lets
you enjoy your conversation over the Internet for as long as you like. The process of making an
InfoTalk-to-InfoTalk call is as simple as making a normal call followed by the # key.
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Q: Do I need a PC to use InfoTalk?
A: No, just connect InfoTalk between your phone and the wall jack.
InfoTalk is a stand-alone device with all the power and capability needed for Internet communication.
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Q: What do I need to use InfoTalk?
A: In addition to a standard telephone, you must have dial-up access to the Internet in order to
use InfoTalk. InfoTalk works with any Internet Service Provider that supports the PPP (PAP-authentication)
protocol, one of the most commonly used protocols for dial-up connection to the Internet.
Certain online services such as AOL and Delphi, however, do not support PPP and will not work with
InfoTalk. With an Internet account and InfoTalk, you can call any other InfoTalk user. To call any
phone in over 200 countries whether or not they have InfoTalk, you must additionally have an InnoSphere
account.
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Q: What's InnoSphere?
A: InnoMedia's InnoSphere is a global communications network that uses InnoMedia's InfoGate
voice-over-IP technology. InnoSphere combines the power of IP Telephony with the reach of today's
worldwide telephone network. InnoSphere provides service coverage to over 200 countries, enabling
InfoTalk users to place low-cost, high-quality calls to anywhere at anytime at low competitive rates.
Your InnoSphere account will be charged on a per-minute basis for the InnoSphere calls you make,
with different rates for each country that you call.
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Q: How can I get an InnoSphere account?
A: Contact your local InfoTalk distributor for more information or visit InnoSphere on
the Web at www.InnoSphere.net.
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Q: Can I recharge my InnoSphere account?
A: You can purchase additional credits through your local InfoTalk distributor or,
if you have a credit card, through the Web at www.InnoSphere.net.
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Q: How much do calls cost using InnoSphere?
A: InnoSphere supports calls to over 200 countries at some of the lowest rates available.
All InnoSphere calls are billed per minute in US dollars.
To see InnoSphere's low rates to countries around the world, please visit the InnoSphere
Rates section at InnoSphere International Rates
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Q: Can I call a phone number that does not have InfoTalk and still save money?
A: You must first have InfoTalk 7 and an InnoSphere account. Then, after pressing the I button,
you will see "InnoSphere Calls:" on the InfoTalk screen. Dial the desired destination phone number
without the international long distance access code you normally use, and remember to end with the # key.
InfoTalk will connect to the Internet and dial the specified phone number via InnoSphere. Within seconds,
users will hear the usual ringing (ringback) tone and can begin conversing once the remote party answers.
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Q: How good is the voice quality? Is it like a regular phone?
A: InfoTalk uses digital speech compression to support voice communications over the Internet.
The voice quality that you experience is directly related to the instantaneous level of Internet traffic
and the quality of the connections to the Internet that you and any InfoTalk user you call may have.
The technology of InfoTalk is designed to provide high voice quality with minimum delay, but it may not
sound as good as a regular phone. InfoTalk's Performance Tuning feature allows you to extend the delay
that you experience in order to improve voice quality during periods of heavy Internet traffic.
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Q: How do I enter my Internet account information into InfoTalk?
A: You may enter the required information concerning your Internet Service Provider account through
your phone. Configuring InfoTalk is as easy as entering information into your mobile phone.
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Q: What other features does InfoTalk have?
A: The single most powerful feature of InfoTalk is its ability to make calls to ANY phone in over
200 countries using InnoSphere for low, low rates.
Other great InfoTalk features include the following:
- Internet Speed Dial to redial calls to other InfoTalk users
- InfoTalk-to-InfoTalk calling method to connect to another InfoTalk user without incurring any long-distance charges
- Performance Tuning to adjust speech quality either manually or automatically
- Caller ID support to identify the source of incoming phone calls
(assuming that Caller ID service is provided by your phone company)
- Personal Electronic PhoneBook to hold up to 50 names and phone numbers
- Automatic Software Upgrade to add new features or improvements from InnoMedia as they become available
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Q: Can InfoTalk 7 communicate with earlier versions?
A: No, InfoTalk 7 is incompatible with InfoTalk 3.0 and InfoTalk V.
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Q: Can InfoTalk 7 work with my cordless home phone?
A: Yes. Just like InfoTalk V, the new InfoTalk 7 now supports HOTKEY functions, which doesn't limit
the user to physically be at the unit. You can now make Talk2Talk and InnoSphere calls without standing
in front of the unit through HOTKEY functions.
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Q: Can InfoTalk 3.0 or InfoTalk V be upgraded to InfoTalk 7?
A: NO. InfoTalk 7 is a physical hardware change along with firmware change.
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Q: Can InfoTalk 7 users call BuddyTalk users?
A: NO. InfoTalk can NOT call BuddyTalk.
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Q: Can InfoTalk 7 use InnoSphere?
A: InfoTalk 7 can use InnoSphere to make calls to non Internet phones the same as InfoTalk 3.0.
InfoTalk 7 also allows you to have multiple InnoSphere gateway accounts programmed into the unit for
multiple users, just like InfoTalk V.
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Q: What are some of the new features of InfoTalk 7 compared to InfoTalk 3.0?
A: On-Line Mode: InfoTalk 7 supports an on-line mode, which permits the InfoTalk to remain connected
to the Internet unless manually terminated. This allows for quicker connections. Icon Friendly:
InfoTalk 7 now supports Icons for an improved user interface. New Hardware design: The new InfoTalk 7
is now smaller with a more sleek and portable design compared to InfoTalk 3.0.
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Q: How do I make a Talk2Talk call if my InfoTalk is already online?
A: If your InfoTalk is in on-line mode, the procedure for InfoTalk-to-InfoTalk calls is relatively
the same. To dial from InfoTalk 7 (online) to another InfoTalk 7 (online) follow these procedures:
- Press the SQUARE button
- See "TALK2TALK" on screen
- Dial the remote User Phone number
- Press the CIRCLE button or the # key on the phone pad
- Wait for connection
Online Talk2Talk method is the same as the Online Savedial method for InfoTalkV.
Online Talk2Talk is very useful for InfoTalk Caller who does not have long distance calling facility to
call an overseas InfoTalk 7 callee.
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Q: How does InfoTalk 7 call quality compare to previous versions?
A: InfoTalk 7 is secured to H.323 (G723.1) Internet Telephony Standard that provides better voice quality and reliability.
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Q: Does InfoTalk 7 support any other languages besides English?
A: Yes, InfoTalk now supports dual languages. You can now change the display language on your InfoTalk 7 to English,or Spanish.
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Q: Is InfoTalk 7 the same as InfoTalk V?
A: Yes, InfoTalk 7 and InfoTalk V are functionally the same. However, InfoTalk 7 does not have the
Remote Answer PSTN Call, then press # function which is present in both InfoTalk V and InfoTalk 3.0.
Information Mode I button in InfoTalk V has been replaced by InnoSphere Calls in InfoTalk 7 i.e.
Gatedial Left button in InfoTalk V.
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