全球通訊網
首頁 產品/服務 支援 國際費率 經銷商 顧客中心 網站地圖
USB 電話常見問答集
支援
  下載
常見問答集
  InfoTalk 3
  InfoTalk V
  InfoTalk 7
  InfoGate 系列
  InfoAccel
  VoIP Blaster
  USB 電話
  e-Genius
  NetPCPhone
  BuddyTalk
  InnoSphere

問題:

  1. What advantages does USB Phone provide?
  2. Those numbers that I dialed does not appear on the User Interface. What can be done to solve this issue?
  3. Does my computer need to have a sound card before I can install USB Phone?
  4. After the installation of my USB Phone, all my computer sound are playbacked via the USB Phone instead of my speakers.
  5. How do I find the other party so that I can make a PC-PC call to him/her?
  6. How to make PC-PC calls with USB Phone?
  7. How to make PC-Phone calls with USB Phone?
  8. Where can I check on the calling rates?
  9. How do I configure the USB phone to work with NAT?
  10. What kind of IP Configuration works best for USB Phone?
  11. What ports must be opened in order to use USB Phone behind a firewall?

問題與答案

Q : What advantages does USB Phone provide?

A : USB Phone allows users to make PC-PC calls to other USB Phone users for free. We do not charge any connection fee for PC-PC calls. USB Phone customers can also make use of InnoSphere network to make PC-Phone calls to over 200 countries at very cheap rates, thus savings lot of money for international calls.

Top

Q: Those numbers that I dialed does not appear on the User Interface. What can be done to solve this issue?

A: If the dialed numbers do not appear, please close the USB Phone software and re-launch it again. If problem persists, then kindly reboot your computer and try again.

Top

Q: Does my computer need to have a sound card before I can install USB Phone?

A: No. USB Phone acts like a sound card and hence you do not need to have any soundcards in your computer to use it.

Top

Q: After the installation of my USB Phone, all my computer sound are playbacked via the USB Phone instead of my speakers.

A: You need to go to Windows Control Panel and go into Multimedia. Ensure that the preferred playback and recording device is your sound card and not USB Phone. If they are set to USB Phone, kindly change them to your sound card and save the changed settings.

Top

Q: How do I find the other party so that I can make a PC-PC call to him/her?

A: There is a search function incorporated inside USB Phone software. Simply search by Device Number, Phone Number, Name or email.

Top

Q: How to make PC-PC calls with USB Phone?

A: Each USB Phone has their own device number. Simply select PC-PC mode and call the other USB Phone's device number to make a call to him/her.

Top

Q: How to make PC-Phone calls with USB Phone?

A: Simply select PC-Phone mode and press <#> to make an outgoing call.

Top

Q: Where can I check on the calling rates?

A: You may visit InnoSphere International Rates to find out the latest rates for different countries and cities.

Top

Q: How do I configure the USB phone to work with NAT?

A: The USB Phone can be used if 1-1 NAT is performed from a global IP Address to a virtual IP Address.

Top

Q: What kind of IP Configuration works best for USB Phone?

A: The USB Phone will work at optimum performance if run with a global IP Address. It does not work if there are more than 1 IP Address in the computer.

Top

Q: What ports must be opened in order to use USB Phone behind a firewall?

A: The ports UDP8481 and UDP8995 must be opened to enable the USB Phone to work behind firewall.

Top

返回
與我們聯絡 條款和條件 隱私權保護政策
版權所有 © 1999-2005 InnoMedia, Inc. All rights reserved.