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問題:
- What Is InfoAccel PCI?
- How Do You Use InfoAccel?
- What Are The PC Requirements To Use InfoAccel PCI?
- Is InfoAccel Plug & Play?
- Who Benefits From Using InfoAccel?
- How Can InfoAccel Save Me Money On Long Distance Calling?
- Can I Use A Regular Telephone To Place Calls With InfoAccel?
- Do I Need A Special Internet Connection To Use InfoAccel?
- How can I upgrade to the latest version of InfoAccel?
- What Differentiates InfoAccel Over Software-Based Internet Telephony Solutions?
- How does Voice Email Work On InfoAccel?
- How Do I Find Another InfoAccel User's Number?
- Can InfoAccel work on a LAN environment?
- In a LAN environment, can I dial-up to the Internet using a modem & use the InfoAccel?
- When using InfoAccel, the voice is breaking-up. What can I do to improve the voice quality?
- If my computer only has a virtual IP address, can I use the InfoAccel?
- In InfoAccel mode, I cannot hear the InfoAccel dial tone. What is wrong?
- Is the InfoAccel required to use an IRQ? I do not have any IRQs to spare.
- I can make an InfoAccel-to-InfoAccel call but cannot call InfoAccel-to-phone. What is wrong?
- For the InfoAccel, there are 2 IP addresses for my computer. One is for a network card
& the other is given by my ISP. The incorrect IP address is detected by the InfoAccel. The InfoAccel
should detect the IP address given by my ISP. What should I do?
- There is data loss while using the InfoAccel with a modem. What can I do about it?
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問題與答案
Q: What Is InfoAccel PCI?
A: InfoAccel is a plug-and-play PCI card that easily installs into your PC allowing you to place FREE
long distance telephone calls over the Internet to another InfoAccel user, or at reduced rates to other
regular telephone users to over 200 countries world-wide using InnoSphere network.
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Q: How Do You Use InfoAccel?
A: To use InfoAccel, users will be required to be connected to the internet with a minimum of 28 Kbps.
After properly installing the InfoAccel, users can dial other InfoAccel users for free using the
InfoAccel's personal address book, or just dialing the intended party's InfoAccel number. Users can also
dial as they would normally, to reach other regular telephone users (over 200 countries world-wide) at
reduced rates using an InnoSphere account.
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Q: What Are The PC Requirements To Use InfoAccel PCI?
- Pentium-based PC or better
- Microsoft Windows 95/98/ME
- Plug-and-Play PCI bus with 1 available slot
- 16 MB RAM or more
- 10 MB or more free space on hard disk drive
- CD-ROM drive to install software
- 28.8 kbps or faster connection to the Internet
- A standard touch-tone analog phone
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Q: Is InfoAccel Plug & Play?
A: Yes, it is a Plug & Play device & thus installation is very simple.
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Q: Who Benefits From Using InfoAccel?
A: InfoAccel will be appealing to many consumers and small businesses: Friends and family members
living abroad, looking to stay in touch while reducing their long distance bills.
- Small businesses seeking an alternative to high long distance expenses with a high quality alternative
- Game enthusiasts from around the world looking to verbally communicate with one another during their head-to-head online matches.
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Q: How Can InfoAccel Save Me Money On Long Distance Calling?
A: InfoAccel users can place Internet calls FREE of charge to other InfoAccel users anywhere in the
world. In addition, InfoAccel users can call any standard telephones in the United States and over 200
countries through InnoSphere, InnoMedia's 全球通訊網 at some of the lowest rates
available in the industry, no strings attached - no restrictions to time of day, no monthly fees, and
no setup charges.
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Q: Can I Use A Regular Telephone To Place Calls With InfoAccel?
A: Yes, that is the beauty of InfoAccel. It works with any standard touch-tone corded or cordless analog telephone.
Just pick up the phone and dial.
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Q: Do I Need A Special Internet Connection To Use InfoAccel?
A: No. InfoAccel works with any type of Internet connection, including: dial-up modems and cable
modems. It only requires a 28.8 kbps or faster connection to the Internet.
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Q: How can I upgrade to the latest version of InfoAccel?
A: Any InfoAccel user with a version older than V1.1 Build 15 should upgrade immediately.
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Q: What Differentiates InfoAccel Over Software-Based Internet Telephony Solutions?
A:
- Superior Voice Quality - InnoMedia's patent-pending technology and InfoAccel's powerful onboard DSP,
deliver digital voice quality without the garbled sound, echo, or gaps that are typical of software based
applications. Whereas software-based Internet phone applications load a PC's CPU and memory, InfoAccel's
full-duplex audio system allows users to talk and listen at the same time without burdening the PC's CPU
or memory.
- Convenience - Use your telephone the same way you've used it for years, just pick up your phone and
dial. There is no need to launch a computer application, enter the phone number at the keyboard and then
talk and listen through your computer microphone and speakers. With InfoAccel you could even be using a
cordless telephone in another room away from your computer.
- Place And Receive Calls - No more busy signal. You can place calls to any phone in the world and
receive calls from other InfoAccel users while logged onto the Internet. This practically eliminates the
need for a second telephone line, potentially saving you the $15 to $25 a month it costs to have a second
phone line.
- Talk And Surf - You can surf the web or use any other PC application while placing calls over the
Internet.
- Voice Email - InfoAccel offers Internet based voice email capabilities that lets InfoAccel users send
and receive voice email messages of up to 3 minutes in length to one another.
- Integrated Features - All product features and global IP telephony services are provided by InnoMedia,
giving you a well integrated solution.
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Q: How does Voice Email Work On InfoAccel?
A: If the InfoAccel user that you are calling is not available, you are given the option to leave that
person a voice email message of up to 3 minutes in length. To listen to an InfoAccel voice email message,
you must use a sound card with speakers, or your telephone handset connected to InfoAccel.
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Q: How Do I Find Another InfoAccel User's Number?
A: The InfoAccel Global Address Book provides a way to browse or search the InfoAccel community of
users. The Global Address Book offers convenient search facilities that allows you to find other InfoAccel
users. Once you find other users, you can add them to your Personal Address Book by simply clicking the
add button.
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Q: Can InfoAccel work on a LAN environment?
A: Yes, if your computer has a real IP address.
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Q: In a LAN environment, can I dial-up to the Internet using a modem & use the InfoAccel?
A: Yes, if you log off the network, or if you did not logon to the network.
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Q: When using InfoAccel, the voice is breaking-up. What can I do to improve the voice quality?
A: The InfoAccel is an Internet telephony device & thus requires sufficient Internet bandwidth to work
well. Your ISP, Internet Service Provider, may not provide sufficient Internet bandwidth for the InfoAccel
& therefore we recommend you to change to another ISP which can provide good & sufficient Internet
bandwidth for Voice-over-IP operation.
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Q: If my computer only has a virtual IP address, can I use the InfoAccel?
A: No, you need a real IP address.
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Q: In InfoAccel mode, I cannot hear the InfoAccel dial tone. What is wrong?
A:
- Your InfoAccel drivers are not installed properly. Please delete all InfoAccel drivers & install
again.
- Your InfoAccel drivers may have Windows resource crashing with other drivers. Please rectify the
Windows resource crashing by using another valid resource for the InfoAccel.
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Q: Is the InfoAccel required to use an IRQ? I do not have any IRQs to spare.
A: The InfoAccel does not require an IRQ. Thus it avoids common IRQ crashing problems.
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Q: I can make an InfoAccel-to-InfoAccel call but cannot call InfoAccel-to-phone. What is wrong?
A: Please go to Option > User Info to check if you have valid InnoSphere user information.
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Q: For the InfoAccel, there are 2 IP addresses for my computer. One is for a network
card & the other is given by my ISP. The incorrect IP address is detected by the InfoAccel. The InfoAccel
should detect the IP address given by my ISP. What should I do?
A:
- Please try using the Dial-up Networking found in the InfoAccel program to dial your ISP.
- Release the LAN IP address (if possible), log off from your network (if using DHCP), or disable the
network card when using the InfoAccel.
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Q: There is data loss while using the InfoAccel with a modem. What can I do about it?
A: Please use a direct phone line. Do not parallel connect the phone line. Preferably, use an external
serial modem. Lower the modem speed to reduce error rates. And use a reliable ISP that has low or no data
loss.
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